Grand Hyatt Seoul - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 5-Star Hotel in Seoul
Seoul Grand Hyatt Seoul 5-Star Hotel room
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Grand Hyatt Seoul - Seoul 5-Star Hotel

8.7
Seoul
Hotel
Free Parking Public Transit (420m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms) 나이트 라이프

Analysis

Key Strengths

Breathtaking Views

Offers expansive, unobstructed views rarely found in the heart of Seoul

Attentive Service

Excellent dining experience at The Terrace and friendly staff interactions

Pleasant Pool

Convenient outdoor pool reservation system and uncluttered flow

Points to Note

Potential for Check-in Delays

Early check-in may be difficult even on Fridays, depending on room allocation

Compact Room and Bathroom Space

Some guests find the space small for the price

High Accommodation Cost

Budget planning is necessary, considering it is a 5-star hotel

Recommended For

Special Occasion Trips Provides memorable experiences with personalized service and stunning views Enjoying City Nightscapes Offers Seoul's night views and champagne from high Seeking a Relaxing Space Ideal for healing in a quiet and beautiful environment

Categories

Excellent

Dining

  • High satisfaction with dinner at The Terrace.
  • Staff's attentive care provides a special experience.
  • Positive feedback exists for breakfast.
Excellent

Family Travel

  • Created happy memories staying with family.
  • Provides a satisfactory experience for family guests.
  • Dining at The Terrace offers a good memory for families.
Expensive

Pricing

  • Average price of 701,800 KRW per night, which is high among 5-star hotels.
  • Reflects its status as a luxury hotel, at 138% of the average.
  • A good price range for stays on special occasions.
Excellent

Location/Transportation

  • Located in central Seoul, a quiet yet beautiful place.
  • The only hotel offering breathtaking views.
  • Easy access to nearby Namsan walking trails.
Excellent

Staycation Facilities

  • Convenient outdoor pool reservation and usage, high satisfaction.
  • Enhances the mood with champagne/cheese alongside Seoul city night views.
  • Exciting live band and DJ performances at JJ Club.
Excellent

Review Summary

  • Overwhelming and breathtaking views of Seoul city and Namsan.
  • High praise for the attentive and friendly service from staff.
  • Offers a highly satisfying experience despite the high price.

Rating Details

8.7 Excellent 5,269개 리뷰

5-star hotel near Itaewon Station. Strengths include fantastic city views and a convenient pool reservation system, offering sophisticated service. Check-in delays may occur. Close to N Seoul Tower and War Memorial, suitable for romantic trips and history buffs.

Ratings by Trip Type

BEST
9.0
Couple
1,605
8.9
Group
389
8.8
Solo
558
8.8
Family
388
8.7
Teen
103
8.5
Biz
267

Detailed Ratings

Cleanliness BEST 9.1
Service 9.1
Location 8.9
Facilities 8.8
Room Comfort 8.7
Value for Money 8.5

Score Distribution

9+ Exceptional
63% (1,908)
8-9 Excellent
20% (600)
7-8 Very Good
7% (221)
6-7 Good
5% (154)
Below 6
5% (161)

Guest Reviews

10.0 Reviewer 1 2025.06
+ Breathtaking view • Quiet and wonderful place • Reasonable price
10.0 Reviewer 2 2025.10
+ Friendly staff service • Attentive manager service • Guidance to a seat with a good view
8.8 Reviewer 3 2024.11
+ Fantastic Namsan view • Comfortable sleeping environment • Excellent breakfast at The Terrace
Small room and bathroom • Difficulty with early check-in
8.4 Reviewer 4 2025.08
+ Excellent night view • Convenient pool reservation • Lively JJ Club
Check-in delay • Bustling lobby

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Languages

Korean Available

FAQ

What are the check-in and check-out times at Grand Hyatt Seoul?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Its location in central Seoul provides convenient access to major attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities such as a swimming pool, airport transportation services, convenient public transportation access, and proximity to Hangang Park. Detailed facility information can be found on the booking page.

What is the cancellation policy?

Cancellation policies vary depending on the booking time and room type. It is essential to check the possibility of free cancellation and the cancellation deadline at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Hangangjin Station (approx. 5-minute walk, 0.4km) and Itaewon Station (approx. 8-minute walk, 0.6km), making travel easy.

What are the nearby tourist attractions?

Major attractions include N Seoul Tower (1.6km), War Memorial of Korea (1.8km), National Museum of Korea (2.3km), Namdaemun Market (2.8km), and Myeongdong Street (3.0km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

The hotel received a rating of 8.7/10 from 10 guests. It is highly rated. Please refer to the actual guest review section above for detailed reviews.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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