Hotel Analysis
Based on 1 sites · 20,691 reviews
Located in the iconic Jin Mao Tower in Pudong, this 5-star hotel is renowned for its breathtaking views of the Shanghai skyline and the Oriental Pearl Tower. Guests consistently highlight that the high-altitude perspective of the city is the hotel's most significant draw.
Frequent reviews praise the attentive service and the prime location in the heart of Lujiazui, which makes exploring major attractions and accessing nearby dining options highly convenient. Guests utilizing the club lounge often express satisfaction with the afternoon tea and cocktail hour offerings.
However, some reviews mention issues related to the building's age, such as humidity, lingering smoke odors, or air conditioning performance. As the windows cannot be opened and room views vary significantly, guests are advised to specifically book a river-view room to ensure the best experience.
Strengths
Stunning night views of the Oriental Pearl Tower and the Bund from the rooms
Excellent location in the heart of Lujiazui with easy access to attractions
High satisfaction with the attentive and friendly service provided by staff
Diverse food and beverage options in the club lounge
Good to Know
Humidity and odor issues in some rooms due to the building's age
Concerns regarding ventilation and air conditioning performance due to sealed windows
Significant variation in views depending on room location, making river-view selection essential
Recommended For
Travelers prioritizing night views — The room view of the Oriental Pearl Tower eliminates the need to visit separate observation decks
Business and leisure travelers — The central Lujiazui location offers high efficiency for commuting and sightseeing
Ratings by Booking Site
Overall 9.2/10 · 1 sites · Based on 20,691 reviews
Guest Reviews
1 booking sites · 20,691 reviews
Frequently Mentioned
Agoda
·
Family with teenagers
Agoda
·
Solo traveler
Agoda
·
Family with teenagers
Nearby
Google MapsLoading map...
Shanghai Popular Tours & Activities
View all activities →This post contains affiliate links and we may earn a commission.
China Travel Essentials
Sort these out before you land — it makes the trip smoother
This post contains affiliate links and we may earn a commission.
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Grand Hyatt Shanghai has received a rating of 8.8/10 from 1,034 guests.