Hotel Analysis
Based on 4 sites · 2,266 reviews
Located along the Hilo Bay waterfront, this hotel is ideal for those looking to enjoy Hawaii's nature. Guests frequently praise the stunning ocean views, well-maintained gardens, and nearby walking paths. Its proximity to Hilo Airport makes it a convenient base for exploring attractions like the Volcanoes National Park.
Commonly highlighted strengths include the friendly staff, the signature welcome cookies, and the expansive ocean views from the rooms. Renovated rooms are generally described as clean and spacious, and guests appreciate the on-site golf course and bar facilities.
However, some guests note the building's age. Feedback often mentions noisy air conditioning, outdated bathroom fixtures, and inconsistent housekeeping services. Potential guests should also be aware that parking fees apply.
Overall, this property is best suited for travelers who prioritize the relaxed atmosphere and natural scenery of Hilo over ultra-modern hotel facilities.
Strengths
Stunning ocean views and beautiful gardens
Convenient location near Hilo Airport and major attractions
Friendly staff and signature welcome cookies
Clean and spacious renovated rooms
Good to Know
Noisy air conditioning and outdated bathroom fixtures
Inconsistent or non-daily housekeeping services
Additional parking fees
Recommended For
Nature Lovers — Well-maintained gardens and waterfront paths offer a great way to enjoy Hilo's nature.
Volcano Tour Travelers — Conveniently located as a base for Mauna Kea and Volcanoes National Park tours.
Ratings by Booking Site
Overall 7.9/10 · 4 sites · Based on 2,266 reviews
Guest Reviews
4 booking sites · 2,266 reviews
Frequently Mentioned
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FAQ
Yes, it is conveniently located about a 7-minute drive from Hilo International Airport.
Many rooms offer beautiful views of Hilo Bay. It is recommended to check the specific room type when booking.
Parking is provided via a paid valet service. Free parking is only available in public areas outside the hotel.
Yes, the hotel features a 9-hole golf course for guests to enjoy.
The hotel offers spacious rooms and a pool suitable for families. Please note that housekeeping services may not be provided daily.