Hotel Analysis
Based on 4 sites · 2,682 reviews
A 4-star hotel in Midtown New York. Guests frequently praise the central location, with Times Square and Empire State Building within walking distance.
Reviews across sites highlight 'rooms are very clean with daily tidying', 'staff are friendly and professional'. Many note the modern design from recent renovation and comfortable beds. Rooftop bar and restaurant are great for relaxing after sightseeing.
However, several complaints about small rooms by NYC standards, long elevator waits, and noise from AC or plumbing. Some mention inconsistent housekeeping.
Best for solo travelers or couples who love city exploration. Families should consider room size and noise.
Strengths
Central location with Times Square and Bryant Park walkable, mentioned in many reviews
Rooms very clean with good daily housekeeping repeated often
Friendly staff who answer questions well across sites
Modern and comfortable rooms from recent renovation
Good to Know
Rooms small, hard to open luggage in several reviews
Long elevator waits and AC/plumbing noise complaints repeated
Some housekeeping misses like hair left behind
Recommended For
Solo travelers — Great location and clean rooms praised repeatedly in solo reviews
Couples — Rooftop bar and central spot satisfy couples highly
Business travelers — Midtown access and helpful staff noted convenient in business reviews
Ratings by Booking Site
Overall 8.7/10 · 4 sites · Based on 2,682 reviews
Guest Reviews
4 booking sites · 2,682 reviews
Frequently Mentioned
Expedia
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Couple
Agoda
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Solo
Booking.com
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Family
Trip.com
·
Solo traveler
Expedia
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Solo
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Grayson Hotel has received a rating of 8.9/10 from 30 guests.