Hotel Analysis
Based on 5 sites · 2,727 reviews
Located in the heart of South Lake Tahoe, this hotel offers convenient access to the Heavenly Gondola, major ski resorts, and various shopping areas. It is highly favored by families for its modern, clean rooms and included breakfast service.
Guests generally appreciate the cleanliness of the rooms, comfortable bedding, and the friendly staff. The well-maintained facilities, such as the indoor pool, make it a suitable choice for family trips or relaxing after a day of skiing.
However, some guests have expressed dissatisfaction regarding the additional parking fees, noise issues in certain rooms, and inconsistencies in housekeeping services. Additionally, there are mixed reviews regarding the check-in deposit policy and staff responsiveness, so it is worth noting before your stay.
Strengths
Convenient location near major attractions and ski resorts
Modern and generally clean rooms
Breakfast service and pool facilities useful for families
Most staff members are friendly and helpful
Good to Know
Dissatisfaction with additional parking fees
Soundproofing issues and noise in some rooms
Inconsistency in housekeeping services
Recommended For
Families — High satisfaction among families due to free breakfast, pool, and kid-friendly amenities.
Skiers — Close proximity to Heavenly Ski Resort makes it an ideal base for ski trips.
Ratings by Booking Site
Overall 8.6/10 · 4 sites · Based on 2,727 reviews
Guest Reviews
4 booking sites · 2,727 reviews
Frequently Mentioned
Expedia
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Trip.com
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Agoda
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Family
Booking.com
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Family
Nearby
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FAQ
Yes, it is very close to the Heavenly Ski Resort and gondola, making it highly accessible for skiers.
Yes, there is a daily parking fee charged to guests, so please keep this in mind when booking.
Yes, with free breakfast, a pool, and a family-friendly atmosphere, it is a popular choice for families.
Yes, the hotel is pet-friendly, which many guests appreciate.
Some guests have reported traffic noise in rooms facing the main road, so you may want to request a quieter room at check-in.