Hotel Analysis
Based on 4 sites · 1,841 reviews
Located in the Innsbrook area of Richmond, this hotel offers excellent access to nearby shops and restaurants, making it convenient for both business and leisure travelers. Guests generally appreciate the friendly staff and the overall cleanliness of the rooms.
However, recurring feedback points to the building's age. Some guests mention noise from HVAC units, outdated facilities, and occasional lapses in maintenance. While the breakfast service is typically well-regarded, some reviews note inconsistencies in quality depending on the day.
Overall, this is a suitable choice for travelers prioritizing value. It serves as a practical option for those who value location and essential services over modern, high-end luxury.
Strengths
Staff are friendly and responsive to requests
Convenient location with many nearby restaurants and shops
Rooms are generally kept clean
Good to Know
Reports of noise from HVAC units
Mentions of outdated facilities and maintenance issues
Concerns regarding dim lighting in the parking lot
Recommended For
Business travelers — Good access to local commercial areas and essential amenities.
Value-seekers — Offers clean rooms and breakfast service at a reasonable price point.
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 1,841 reviews
Guest Reviews
4 booking sites · 1,841 reviews
Frequently Mentioned
Expedia
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Couple
Trip.com
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Solo traveler
Booking.com
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Family
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hampton Inn by Hilton Richmond West Innsbrook has received a rating of 8.3/10 from 20 guests.