Hotel Analysis
Based on 4 sites · 1,231 reviews
Located in West Des Moines, this 3-star hotel is conveniently situated near the Jordan Creek Town Center, making it an ideal base for shopping and dining. Guests consistently praise the friendly staff and the quality of the daily complimentary breakfast.
Across various booking platforms, many guests note that the rooms are clean and well-maintained. Families particularly appreciate the child-friendly policies and the ability to bring pets. The complimentary cookies offered in the lobby are also a frequently mentioned highlight.
However, some guests have pointed out signs of aging in certain rooms or minor maintenance issues. Additionally, noise can be a concern during periods when large groups are staying at the hotel, so travelers may want to keep this in mind.
Strengths
Friendly and attentive staff service
Diverse and tasty breakfast options
Pet-friendly and family-oriented policies
Convenient location near Jordan Creek Town Center
Good to Know
Signs of aging and minor maintenance issues in some rooms
Noise issues during stays with large groups
Occasional inconsistencies in room supply management (towels, amenities)
Recommended For
Families — The free child stay policy and pet-friendly environment make it highly suitable for families.
Shoppers — Its proximity to Jordan Creek Town Center is perfect for those looking to shop and dine nearby.
Ratings by Booking Site
Overall 8.9/10 · 4 sites · Based on 1,231 reviews
Guest Reviews
4 booking sites · 1,231 reviews
Frequently Mentioned
Expedia
Trip.com
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Family
Booking.com
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hampton Inn by Hilton West Des Moines Lake Drive has received a rating of 9.2/10 from 11 guests.