Hotel Analysis
Based on 3 sites · 987 reviews
This 3-star hotel is located in the Stone Oak area of San Antonio. Guests appreciate its convenient location near the airport and proximity to various shopping and dining options. It is pet-friendly and offers amenities suitable for families.
However, there are recurring concerns regarding facility maintenance. Guests frequently report issues with drainage, cleanliness, and outdated furniture. Inconsistent breakfast service and varying levels of staff responsiveness are also noted as areas for improvement.
Overall, while the location and convenience are recognized, the guest experience varies significantly due to facility management and service consistency. Checking recent reviews before booking is recommended.
Strengths
Convenient location near the airport, shopping, and restaurants
Flexible pet-friendly policy
Family-friendly amenities including free stay for children
Good to Know
Issues with room drainage and facility aging
Inconsistent cleanliness and housekeeping services
Inadequate breakfast service and variable staff responsiveness
Recommended For
Business travelers — Convenient airport access for short stays
Pet owners — Pet-friendly policy reduces travel constraints
Ratings by Booking Site
Overall 7.9/10 · 4 sites · Based on 1,144 reviews
Guest Reviews
4 booking sites · 1,144 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hampton Inn San Antonio Stone Oak has received a rating of 9.0/10 from 8 guests.