Hotel Analysis
Based on 4 sites · 628 reviews
Located in Marshalltown, Iowa, this 3-star hotel is well-regarded for its convenient location near various restaurants and cafes. Guests generally appreciate the spaciousness and cleanliness of the rooms, with specific praise for the layout of the suites.
Friendly staff is a recurring highlight in many reviews. However, there are consistent concerns regarding facility maintenance. Guests have expressed frustration that the hot tub, featured in booking site photos, is either non-functional or removed, and the pool availability is often limited.
Additionally, some guests noted that soundproofing is insufficient, allowing hallway noise to penetrate the rooms. Feedback also suggests that breakfast variety and housekeeping attention to detail could be improved. While suitable for travelers prioritizing location and room size, those expecting full use of amenities should verify their availability beforehand.
Strengths
Rooms are spacious and comfortable, allowing for a relaxing stay
Staff are friendly and proactive in resolving issues
Convenient location with many restaurants and cafes nearby
Good to Know
Frequent complaints that the hot tub is non-functional or removed
Poor soundproofing allows hallway noise to be heard in rooms
Pool availability is inconsistent or restricted
Recommended For
Business and Family Travelers — Spacious rooms are well-suited for long stays or family trips.
Location-focused Travelers — Conveniently located near various dining and essential amenities.
Ratings by Booking Site
Overall 8.6/10 · 4 sites · Based on 628 reviews
Guest Reviews
4 booking sites · 628 reviews
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FAQ
Many guests have reported that the hot tub is either non-functional or has been removed. It is recommended to contact the hotel directly before booking if this is a priority.
Some reviews mention that hallway noise is easily heard inside the rooms. If you are sensitive to noise, requesting a quiet room or bringing earplugs is advised.
Yes, the hotel is located near various restaurants and cafes, making it easy to find dining options within a short distance.
There are reports that the pool may be closed for maintenance or have irregular operating hours. It is best to check its availability before your stay.
The hotel is popular with families due to its spacious rooms and suite configurations, though it is advisable to verify the current status of amenities.