Hotel Analysis
Based on 4 sites · 2,384 reviews
Located near the Northwest Medical Center in San Antonio, this 3-star hotel is generally well-regarded for its friendly staff and clean rooms. Many guests appreciate the variety offered during the complimentary breakfast service.
However, there are recurring discrepancies between the advertised amenities and the actual guest experience. Multiple reviews point out that the whirlpool mentioned in promotional materials is missing, and the pool maintenance is often described as lacking. Soundproofing is another common concern, with guests reporting that noise from adjacent rooms is easily audible.
Some guests have also expressed concerns regarding parking security and the safety of the surrounding area, which is a point to consider for those traveling by car. Overall, while the hotel is praised for its value and service, the maintenance of facilities and noise insulation remain areas for improvement.
Strengths
Staff members are friendly and proactive in resolving issues
Rooms are generally clean and maintain a modern feel
The breakfast service is frequently praised for its variety and quality
Good to Know
Poor soundproofing allows noise from adjacent rooms to be heard clearly
Advertised amenities like the whirlpool are either missing or poorly maintained
Concerns regarding parking security and the safety of the surrounding area
Recommended For
Business Travelers — The staff's helpful service and convenient breakfast make it a practical choice for work trips
Budget-conscious Travelers — Despite some facility issues, the room quality and breakfast offer good value for the price
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 2,384 reviews
Guest Reviews
4 booking sites · 2,384 reviews
Frequently Mentioned
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hampton Inn & Suites San Antonio Northwest/Medical Center has received a rating of 7.8/10 from 18 guests.