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Based on 3 sites · 364 reviews
Located in the Mayfield area of Newcastle, this property is noted primarily for its proximity to local shops and pubs. It operates on a contactless check-in system and positions itself as a budget-friendly option.
However, guest experiences are overwhelmingly negative. Recurring complaints include persistent unpleasant odors, mold, and the presence of cockroaches, highlighting severe hygiene issues. Furthermore, many guests report a lack of maintenance, citing broken shower fixtures, poor water pressure, and damaged furniture.
Parking is frequently described as limited and difficult to access, and noise disturbances make it challenging to get a good night's sleep. Overall, the lack of proper facility management and cleanliness leads to significantly low guest satisfaction.
Convenient location close to shops and pubs
Simple entry process via contactless check-in
Severe hygiene issues including mold, unpleasant odors, and cockroaches
Lack of maintenance such as broken showers, low water pressure, and damaged furniture
Limited parking and noise disturbances affecting sleep quality
Overall 5.2/10 · 2 sites · Based on 364 reviews
2 booking sites · 364 reviews
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Multiple reviews mention mold, unpleasant odors, and the presence of cockroaches, indicating that hygiene management is significantly lacking.
Many guests report that parking space is very limited, making it difficult to use, and street parking is often required.
The location is convenient as it is close to shops and pubs in the Mayfield area.
Many reviews state that soundproofing is poor, with external noise and sounds from other guests frequently disturbing sleep.
The hotel operates a contactless check-in system, but there are complaints about procedural confusion and difficulty communicating with staff.
