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Based on 2 sites · 643 reviews
Located in the heart of Hangzhou, just steps away from the iconic West Lake, this hotel offers an unbeatable location for travelers. Guests frequently highlight the convenience of being within a 5-minute walk to the lake, as well as proximity to major shopping areas and restaurants.
While the property exhibits a classic, slightly dated charm, guests consistently note that it is well-maintained and clean. The service is a standout feature, with many reviews praising the friendly and helpful staff, particularly the concierge team. The breakfast buffet also receives positive feedback for its variety and quality.
Some guests have noted signs of aging in the rooms, such as minor odors or sound insulation issues. It is an ideal choice for those who prioritize location and attentive service over ultra-modern, brand-new facilities.
Excellent location within a 5-minute walk to West Lake
Highly attentive and friendly service from all staff, especially the concierge
Well-regarded breakfast buffet with a wide variety of choices
Well-maintained and spacious rooms
Noticeable signs of aging throughout the property
Occasional issues with sound insulation and minor odors in some rooms
Distance from the nearest metro station
West Lake Sightseers — The proximity to West Lake makes it perfect for walking and exploring the area.
Families — Friendly service, spacious rooms, and a good breakfast variety make it well-suited for family stays.
Overall 8.5/10 · 2 sites · Based on 643 reviews
2 booking sites · 643 reviews
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The hotel is exceptionally well-located, with West Lake accessible within a 5-minute walk.
Yes, guests frequently praise the breakfast for its wide variety of both local and Western dishes.
While the property is not brand new, most guests find it well-maintained and comfortable despite its classic age.
The staff, especially the concierge team, are consistently praised for being friendly, helpful, and professional.
Yes, its spacious rooms, helpful staff, and convenient location make it a recommended choice for families.
