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Hotel Analysis
Based on 3 sites · 189 reviews
A 3-star hotel near Hoan Kiem Lake in Hanoi. Guest reviews frequently mention the friendly staff and good value for money.
Reviews across booking sites repeatedly praise 'helpful and friendly staff.' Breakfast gets positive notes for omelets and variety, with comfortable rooms also highlighted. The lake area's cafes are great for walks.
However, some reviews note outdated facilities and cleanliness issues. AC noise, mold, and few nearby cafes are complaints. Old Quarter is about 15 minutes by taxi or Grab.
Suits budget travelers. Business guests and couples appreciate the service and breakfast.
Strengths
Reviews across sites repeatedly praise friendly and helpful staff
Many say breakfast is tasty with good variety
Good value with comfortable rooms for the price
Near Hoan Kiem Lake, easy for cafe walks
Good to Know
Outdated facilities and cleanliness issues (mold, dirty towels) noted
AC noise and direct airflow complaints repeat
Away from Old Quarter, few nearby cafes/restaurants
Recommended For
Budget travelers — Many reviews satisfied with service and breakfast for the price
Business travelers — Friendly staff and comfy rooms repeated in business reviews
Couples — Location and staff service praised in couple reviews
Ratings by Booking Site
Overall 9.0/10 · 2 sites · Based on 189 reviews
Guest Reviews
2 booking sites · 189 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Group
Trip.com
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Friends
Trip.com
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Business
Booking.com
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Solo
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FAQ
What are the check-in/check-out times at Hanoi Babylon Grand Hotel & Spa?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hanoi Babylon Grand Hotel & Spa has received a rating of 9.1/10 from 180 guests.