Hotel Analysis
Based on 4 sites · 1,403 reviews
Located in Metropolis, Illinois, this casino resort is a frequent choice for travelers seeking integrated gaming and lodging. Guests consistently highlight the convenience of the casino access and the ample parking space as primary benefits.
However, opinions on room conditions are mixed. While some guests appreciate the spacious rooms and comfortable beds, many reviews repeatedly point out aging carpets, stains, and overall cleanliness issues. Concerns regarding room odors and bathroom maintenance are frequently raised.
Regarding service, while some staff members receive praise for their friendliness, there are complaints about early check-in fees, housekeeping policies, and limited operating hours for amenities. Overall, there is a strong consensus that the property is in need of modernization.
Strengths
Convenient direct access to the casino facilities
Ample parking space suitable for large vehicles
Most staff members are friendly and helpful
Good to Know
Frequent reports of old, stained carpets in rooms
Inconsistent cleanliness and occasional odors in guest rooms
Complaints regarding policies charging fees for early check-in
Recommended For
Casino Travelers — Ideal location for those who want to combine gaming and lodging in one place.
Drivers — Ample parking space makes it convenient for those traveling with large vehicles.
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 1,379 reviews
Guest Reviews
4 booking sites · 1,379 reviews
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FAQ
Yes, many guests find it very convenient as the casino and hotel are located within the same building.
While guests appreciate the spaciousness, there are frequent mentions of aging carpets and cleanliness issues, so please keep this in mind.
The parking area is very spacious, making it easy for guests with large vehicles to park without any issues.
Some guest reviews mention being charged an additional fee for early check-in, so it is recommended to check the policy in advance.
Yes, you can bring up to two pets per room. However, please be aware that noise issues related to pets have been mentioned in some reviews.