Hotel Analysis
Based on 4 sites · 1,310 reviews
Located in the Columbus North area, this 2.5-star property markets itself as an extended-stay hotel with spacious rooms and kitchen facilities. However, guest feedback is overwhelmingly negative.
Across multiple booking platforms, reviews consistently highlight severe hygiene issues. Frequent complaints include cockroach infestations, moldy odors, and uncleaned rooms. Furthermore, poor facility maintenance is a major concern, with guests reporting broken furniture, faulty lighting, and closed amenities like the swimming pool that were advertised online.
Many guests express concerns regarding the safety of the surrounding area and report unsatisfactory service. Issues such as booked room types being unavailable and chaotic check-in experiences are frequently mentioned.
Strengths
Some guests noted the spacious layout of the rooms and the presence of kitchen facilities.
Good to Know
Severe hygiene issues including cockroaches and mold.
Poor facility maintenance such as closed pools and broken furniture.
Concerns about neighborhood safety and unsatisfactory service.
Ratings by Booking Site
Overall 5.1/10 · 4 sites · Based on 1,310 reviews
Guest Reviews
4 booking sites · 1,310 reviews
Frequently Mentioned
Expedia
·
Other
Trip.com
·
Family
Agoda
·
Solo traveler
Nearby
Google MapsLoading map...
FAQ
Multiple guest reviews consistently report serious issues with cockroach infestations, moldy odors, and poor cleanliness.
Many reviews point out that the swimming pool is closed and other facilities are poorly maintained or unavailable.
Some guests have expressed concerns regarding the safety of the neighborhood surrounding the hotel.
While kitchens are provided, many guests report that they lack basic cookware or utensils, often citing that they were stolen or missing.
Complaints about booked room types being unavailable and unprofessional service during check-in are frequently mentioned.