Hotel Analysis
Based on 4 sites · 700 reviews
Located in Kilgore, Texas, this hotel features room layouts designed for extended stays. Some guests appreciate the friendly staff, cleanliness of the rooms, and the convenient location.
However, numerous reviews consistently point out issues with aging facilities. Common complaints include malfunctioning HVAC systems, lack of hot water, and broken ice machines, suggesting a lack of consistent maintenance. Additionally, guests frequently mention issues with TV services and inconsistent breakfast operations.
Overall, the guest experience varies significantly due to the inconsistent state of facility management. It is advisable to check for recent updates or operational status before booking.
Strengths
Some guests praise the staff for being friendly and helpful
Convenient location for getting around Kilgore
Some positive feedback regarding clean and quiet rooms
Good to Know
Poor facility maintenance, including HVAC issues and lack of hot water
Lack of management for amenities like broken ice machines and TV services
Inconsistent housekeeping services and missing room supplies
Recommended For
Short-term business travelers — Those who prioritize location accessibility and value over facility condition
Ratings by Booking Site
Overall 7.9/10 · 4 sites · Based on 700 reviews
Guest Reviews
4 booking sites · 700 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hawthorn Extended Stay by Wyndham Kilgore has received a rating of 9.2/10 from 4 guests.