Hanoi Hera West Lake Apartment - Real Guest Reviews & Booking Info

  • ✓ Ratings from 3 booking sites
  • ✓ 3-Star Hotel in Hanoi
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Hanoi Hera West Lake Apartment 3-Star Hotel room
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Hanoi · Hotel ·

Hera West Lake Apartment - Hanoi 3-Star Hotel

8.4/10
Expedia 8.8 · Booking.com 8.5 · Agoda 8.4
Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange Laundry Service 현지 문화 체험
Check-in 14:00 | Check-out 12:00
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Hotel Analysis

Based on 4 sites · 236 reviews

A 3-star apartment in a alley near West Lake, Hanoi. Built in 2025, reviews highlight it as 'clean and modern'.

Strengths

Quiet location near the lake praised in many reviews

Friendly staff and quick responses repeatedly mentioned

Free washer-dryer and kitchen facilities found convenient

Clean new facilities, Netflix, and balcony get positive notes

Good to Know

Alley location makes Grab/taxis hard to find, noted in several reviews

Weak hot water or cleaning lapses mentioned

Spotty WiFi and weak hairdryer complaints

Recommended For

Solo travelers — Quiet lakeside location and kitchen praised in reviews

Couples — Clean studios and friendly staff repeatedly well-reviewed

Families — Free laundry, kids stay free, kitchen convenient per reviews

Check best prices for this hotel

Ratings by Booking Site

Overall 8.4/10 · 3 sites · Based on 236 reviews

Guest Reviews

3 booking sites · 236 reviews

Frequently Mentioned

Location Cleanliness Staff Laundry Shower WiFi
9.2 · Agoda · Solo
+ Convenient alley near lake, clean full facilities, free laundry
10.0 · Agoda · Couple
+ New clean, staff kind early check-in upgrade
4.0 · Booking.com · Couple
+ Local vibe away from old quarter, free laundry convenient
10.0 · Trip.com · Solo
+ 3min to lake, many restaurants cafes, friendly staff
10.0 · Expedia · Solo
+ Small but ok, nice staff
See All 236 Reviews
Agoda 166 Booking.com 67 Expedia 3

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FAQ

What are the check-in/check-out times at Hera West Lake Apartment?

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

What do guests say about this hotel?

Hera West Lake Apartment has received a rating of 8.4/10 from 148 guests.

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