Hotel Analysis
Based on 4 sites · 2,155 reviews
Located in the heart of Richmond, the Hermitage Hotel is known primarily for its low price point. While some guests mention the convenient location and affordability, the vast majority of reviews highlight significant issues with the property's condition.
Across multiple booking platforms, recurring complaints focus on poor cleanliness and lack of maintenance. Guests frequently report issues such as mold, stained carpets, broken elevators, and unhygienic bedding, with some even raising concerns regarding safety and security.
Due to the overall neglected state of the hotel, it is generally not recommended for travelers seeking a comfortable or secure stay. Potential guests should carefully review the feedback regarding the property's aging infrastructure and sanitation standards before booking.
Strengths
Convenient location near local restaurants and amenities
Good to Know
Serious hygiene issues including mold and soiled bedding
Broken elevators and overall facility disrepair
Concerns regarding safety and security
Recommended For
None — Due to significant facility and hygiene issues, it is difficult to recommend this hotel to general travelers.
Ratings by Booking Site
Overall 4.9/10 · 4 sites · Based on 2,155 reviews
Guest Reviews
4 booking sites · 2,155 reviews
Frequently Mentioned
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FAQ
Numerous guest reviews consistently report issues with mold, stained carpets, and unhygienic bedding. Many guests have noted that the cleanliness standards are very poor.
There are recurring reports of the elevator being broken, which may require guests to use the stairs, especially if assigned to higher floors.
Some guests have mentioned that the location is convenient, with fast-food restaurants, gas stations, and other dining options within walking distance.
Many reviews advise against staying here with family due to concerns regarding facility disrepair, hygiene, and overall safety.
While there is an on-site self-parking system, some guests have expressed concerns regarding the security and safety of the parking area.