Hotel Analysis
Based on 3 sites · 1,747 reviews
Hilton Columbus/Polaris is a modern hotel located near the Polaris Fashion Place shopping mall. Guests frequently highlight the excellent location, which offers convenient access to shopping and dining, as well as the well-maintained condition of the lobby and rooms.
Across various booking platforms, guests consistently praise the friendly staff, the stylish bar, and the quality of breakfast in the Executive Lounge. The proximity to the mall is a major advantage for both business travelers and vacationers.
However, some guests have reported recurring issues with room maintenance, such as air conditioning performance, noise, and cleanliness inside refrigerators. Additionally, there are negative sentiments regarding extra costs, such as parking fees and charges for bottled water in the rooms.
Strengths
Excellent location near Polaris Mall and various dining options
Stylish lobby atmosphere and well-equipped bar facilities
Friendly and helpful staff service
Good quality breakfast in the Executive Lounge
Good to Know
Occasional issues with air conditioning performance and noise in some rooms
Reports of inadequate cleaning inside room refrigerators
Dissatisfaction regarding parking fees and charges for bottled water
Recommended For
Shoppers — The Polaris Fashion Place mall is within walking distance, making it ideal for shopping trips.
Business Travelers — Access to the Executive Lounge and consistent service make it suitable for business visits.
Ratings by Booking Site
Overall 8.8/10 · 4 sites · Based on 2,747 reviews
Guest Reviews
4 booking sites · 2,747 reviews
Frequently Mentioned
Agoda
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Family with teens
Booking.com
Trip.com
Nearby
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FAQ
Yes, the Polaris Fashion Place mall is located right next to the hotel, making it easily accessible on foot.
According to guest reviews, there may be a parking fee, so it is recommended to check the details when booking.
Access to the Executive Lounge is available depending on your Hilton Honors status or room type, and it includes breakfast service.
Some guests have reported issues with air conditioning, so it is advisable to check the room's cooling upon arrival.
Yes, the hotel is well-equipped for families and its proximity to the mall makes it a convenient choice for those traveling with children.