Hotel Analysis
Based on 5 sites · 1,904 reviews
Located right in front of Wailua Bay, this hotel attracts guests with its beautiful natural scenery and convenient access to Lydgate Beach, making it a favorable spot for families to enjoy the ocean.
However, guest reviews frequently point out the aging facilities. Issues such as damp carpets, worn-out furniture, and noisy air conditioning are common complaints, with many noting that cleanliness falls short of expectations.
Overall, while the location and views are consistently praised, there is significant feedback regarding the need for better maintenance and service quality. It is best suited for travelers who prioritize location and practicality over modern luxury.
Strengths
Excellent location near the beach with great views and easy access for swimming
Conveniently situated for travel to the airport and nearby tourist attractions
Family-friendly amenities including proximity to a playground and safe beach areas
Good to Know
Frequent complaints regarding cleanliness, including damp carpets, mold, and bugs
Overall aging facilities leading to broken furniture and noisy air conditioning
Criticism regarding staff service attitudes and inefficient check-in processes
Recommended For
Families — Proximity to the beach and playground makes it suitable for spending time with children
Location-focused travelers — Useful for those who prioritize airport access and convenience for sightseeing
Ratings by Booking Site
Overall 7.6/10 · 4 sites · Based on 1,904 reviews
Guest Reviews
4 booking sites · 1,904 reviews
Frequently Mentioned
Expedia
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Family
Booking.com
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Couple
Agoda
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Couple
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hilton Garden Inn Kauai Wailua Bay has received a rating of 7.8/10 from 113 guests.