Hotel Analysis
Based on 4 sites · 1,514 reviews
Located on Papermill Drive in Knoxville, Tennessee, this 3-star hotel is generally praised for its cleanliness and comfortable rooms. Guests frequently highlight the friendly and helpful nature of the staff as a key factor in their positive experience.
In terms of location, the proximity to the highway makes it a convenient base for travelers. It is particularly well-regarded by visitors to the University of Tennessee and families who appreciate the ease of access. Facilities like the indoor pool and fitness center are noted as useful for maintaining energy during short stays or business trips.
However, some guests have pointed out concerns regarding the value of the breakfast, noise from the nearby highway, and occasional maintenance issues with room fixtures. Overall, it remains a solid choice for travelers who prioritize cleanliness and attentive service.
Strengths
Rooms are generally very clean and well-maintained
Front desk staff are friendly and proactive in resolving issues
Convenient highway access and good proximity to the university area
Good to Know
Mixed feedback on breakfast value for money
Proximity to the highway can lead to noise issues for sensitive sleepers
Occasional maintenance issues with room fixtures like doors or plumbing
Recommended For
Business travelers — Clean rooms and reliable internet make it suitable for working
Families — Good access to the university area and economical child-stay policies
Ratings by Booking Site
Overall 8.5/10 · 4 sites · Based on 1,514 reviews
Guest Reviews
4 booking sites · 1,514 reviews
Frequently Mentioned
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Nearby
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FAQ
Yes, it is about a 6-minute drive to the University of Tennessee, making it convenient for visitors.
Breakfast is available for an additional charge, though some guests have noted that the value could be better.
The hotel has an on-site restaurant and bar, but external dining options within walking distance are limited, so having a car is recommended.
Yes, with free stay policies for children and an indoor pool, it is a popular choice for families.
As it is located near the highway, guests sensitive to noise may want to request a quieter room during check-in.