Hotel Analysis
Based on 4 sites · 1,242 reviews
Located in the commercial district of Lake Mary, Florida, this 3-star hotel is generally well-regarded for its cleanliness and friendly staff. Business travelers and local visitors often highlight the convenient location and quiet environment as key benefits.
Reviews across multiple platforms consistently praise the staff for being helpful and courteous. Guests frequently mention that the rooms are clean and suitable for a comfortable stay. The hotel's proximity to local restaurants and its quiet atmosphere are also frequently cited as positives.
However, some guests have pointed out issues such as malfunctioning thermostats, aging bathroom facilities, and a lack of clarity regarding deposits and additional fees. There have also been comments regarding the low bed height in accessible rooms, so it is recommended to confirm room types at the time of booking.
Strengths
Staff are consistently described as friendly and helpful
Rooms are generally clean and well-maintained
Convenient location near local restaurants with a quiet atmosphere
Good to Know
Occasional issues with room thermostats
Aging bathroom facilities (shower heads, grout) needing maintenance
Lack of clear communication regarding deposits and extra fees
Recommended For
Business travelers — Located in the Lake Mary commercial district, offering convenience and a quiet environment
Families — Offers free stay policy for children and proximity to various dining options
Ratings by Booking Site
Overall 8.5/10 · 4 sites · Based on 1,242 reviews
Guest Reviews
4 booking sites · 1,242 reviews
Frequently Mentioned
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Agoda
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hilton Garden Inn Orlando North/Lake Mary has received a rating of 8.2/10 from 23 guests.