Hotel Analysis
Based on 3 sites · 1,441 reviews
A 3-star Hilton Garden Inn in central Springfield. Guest reviews frequently mention clean rooms and friendly staff.
Reviews across sites repeatedly praise 'clean rooms and comfortable beds.' Business travelers appreciate the convenient location near restaurants. Pet owners like the dog run area.
However, some note outdated facilities, cleaning lapses, shower issues, and check-in delays. Complaints about small pool and non-working hot tub appear too.
Suitable for business trips or family stays.
Strengths
Many reviews say rooms are clean and beds comfortable
Staff described as friendly and attentive repeatedly
Central Springfield location makes getting around easy
Pet-friendly with quiet dog run praised
Good to Know
Facilities feel old with 90s vibes in reviews
Cleaning lapses and check-in delays complained about
Pool small and hot tub often not working noted
Recommended For
Business travelers — Convenient location and friendly staff praised in business reviews
Families — Pet-friendly and kids stay free noted positively in family reviews
Pet owners — Quiet dog run and pet-friendly setup satisfying
Ratings by Booking Site
Overall 8.2/10 · 3 sites · Based on 1,441 reviews
Guest Reviews
3 booking sites · 1,441 reviews
Frequently Mentioned
Trip.com
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Business traveler
Trip.com
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Business traveler
Expedia
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Other
Expedia
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Other
Agoda
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Solo traveler
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hilton Garden Inn Springfield, IL has received a rating of 8.5/10 from 3 guests.