Hotel Analysis
Based on 4 sites · 1,565 reviews
Located in Mentor, Ohio, this 3-star hotel offers convenient access to highways and local commercial districts, making it a practical choice for travelers on the move. Guests generally appreciate the friendly service provided by the staff and the hotel's strategic location.
Opinions regarding the rooms are mixed. While some guests praise the comfort of the beds, others frequently point out issues with room cleanliness and aging facilities. Specifically, feedback often mentions noise from HVAC units and maintenance issues such as drainage problems.
Breakfast satisfaction varies significantly among guests. While some find it a convenient start to the day, others express disappointment with the menu variety and quality. It is advisable to check recent reviews regarding room conditions before booking.
Strengths
Many guests highlight the friendly and attentive service from the staff
The location is convenient for travelers due to proximity to highways and restaurants
Many guests find the beds to be comfortable and cozy
Good to Know
Frequent mentions of loud noise from in-room HVAC units
Reports of bathroom drainage issues and inconsistent cleaning standards
Complaints regarding aging facilities and lack of proper maintenance
Recommended For
Business Travelers — The proximity to highways makes it an efficient location for travelers with frequent transit needs.
Families — The free stay policy for children helps reduce travel costs for families.
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 1,565 reviews
Guest Reviews
4 booking sites · 1,565 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Cleveland Northeast - Mentor By IHG has received a rating of 7.5/10 from 7 guests.