Hotel Analysis
Based on 4 sites · 1,470 reviews
Located in Diamond Bar, California, this 3-star hotel is well-regarded for its convenient location, surrounded by various Chinese restaurants and local amenities. Guests consistently praise the cleanliness of the rooms and the friendly, helpful nature of the staff, making it a reliable choice for both business travelers and families.
However, guests should note that, consistent with many hotels in the U.S., amenities like toothbrushes and slippers are not provided, and complimentary water is limited. Some reviews mention minor issues with facility aging, water pressure, and soundproofing between rooms.
Overall, the hotel is seen as a good value for the price, particularly for its location and service. It serves as a practical and quiet base for those exploring the area.
Strengths
Staff are consistently praised for being friendly and helpful
Rooms are generally reported as clean and well-maintained
Convenient location with easy access to nearby restaurants and amenities
Good to Know
Lack of complimentary amenities like toothbrushes and slippers
Some reports of weak water pressure and aging facilities in certain rooms
Soundproofing is not perfect, with occasional noise from neighboring rooms
Recommended For
Business Travelers — Excellent staff service and a quiet environment conducive to work
Families — Proximity to restaurants and a comfortable atmosphere for group stays
Ratings by Booking Site
Overall 8.9/10 · 4 sites · Based on 1,470 reviews
Guest Reviews
4 booking sites · 1,470 reviews
Frequently Mentioned
Expedia
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Couple
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Solo traveler
Trip.com
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Business traveler
Booking.com
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Couple
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Diamond Bar By IHG has received a rating of 8.6/10 from 91 guests.