Hotel Analysis
Based on 4 sites · 1,458 reviews
Located in Edwardsville, Illinois, this hotel offers a consistent and reliable stay with clean rooms and attentive service. Guests frequently highlight the breakfast service, noting the wide variety and freshness of the food as a major highlight for starting the day.
Most guests rate the cleanliness of the rooms and the friendliness of the staff highly. It serves a diverse range of travelers, from business professionals to families, and is generally described as a quiet, comfortable place to rest.
However, some guests have noted inconsistencies in front desk service or night-shift responsiveness. Occasional mentions of pool maintenance or minor room equipment issues suggest that while the overall experience is positive, there can be variability in service quality.
Strengths
High guest satisfaction with the diverse and fresh breakfast options
Overall excellent cleanliness of the rooms
Friendly and helpful staff members
Good to Know
Inconsistent service quality from front desk staff
Occasional reports of maintenance issues with room equipment or pool facilities
Recommended For
Families — Excellent breakfast and spacious rooms make it suitable for family stays
Business Travelers — The quiet and clean environment is ideal for resting after work
Ratings by Booking Site
Overall 9.0/10 · 4 sites · Based on 1,458 reviews
Guest Reviews
4 booking sites · 1,458 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express and Suites Edwardsville By IHG has received a rating of 8.6/10 from 4 guests.