Hotel Analysis
Based on 3 sites · 165 reviews
Located in Ottumwa, Iowa, this 2.5-star hotel is suitable for travelers who prioritize clean and modern rooms. Guests generally leave positive feedback regarding the cleanliness of the rooms and the comfort of the bedding.
However, there are recurring mentions of operational issues. Some guests have reported difficulties during check-in due to the front desk being unattended, or frustration when the pool was unavailable. There are also notes regarding challenges with in-room temperature control and minor wear on some facilities.
Regarding breakfast, many guests find the selection limited and monotonous, which is a point to consider for those who prioritize dining. Overall, it serves as a reasonable choice for short stays where location and basic comfort are the main priorities.
Strengths
Guests frequently praise the overall cleanliness of the rooms and comfort of the bedding
Many reviews mention that the staff is friendly and helpful
Convenient location near major parks and shopping malls
Good to Know
The front desk is frequently unattended during check-in
Breakfast selection is monotonous and limited
Pool operations are sometimes unstable or unavailable
Recommended For
Business Travelers — High satisfaction for short business trips due to clean rooms and helpful staff
Couples — Preferred by couples for the cozy and clean room environment
Ratings by Booking Site
Overall 8.3/10 · 3 sites · Based on 165 reviews
Guest Reviews
3 booking sites · 165 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express And Suites Ottumwa By IHG has received a rating of 0.0/10 from 0 guests.