Hotel Analysis
Based on 4 sites · 1,137 reviews
Located in the Harmarville area of Pittsburgh, this hotel is known for its friendly staff and satisfying breakfast. Guests consistently leave positive feedback regarding the staff's helpfulness and the variety and quality of the morning meal.
However, concerns regarding the aging facilities are frequently mentioned. Some reviews point to issues like mildew odors, humidity, and peeling finishes, suggesting that maintenance could be improved. There are also mixed opinions on the comfort of the bedding and the condition of the swimming pool.
Overall, while many guests choose this hotel for its convenience and value, those prioritizing modern comfort may want to take note of these points. Given that the staff's service is highlighted as the hotel's greatest strength, it is well-suited for travelers who value hospitality.
Strengths
Staff are frequently praised for being friendly and proactive in resolving issues
The breakfast menu is diverse and high-quality, leading to high guest satisfaction
The location is convenient for travelers due to its proximity to the highway
Good to Know
There are opinions that the facilities are generally outdated and require maintenance
Some reviews mention a sense of mildew or humidity in certain rooms
There are concerns regarding the cleanliness of common facilities like the pool
Recommended For
Budget-conscious travelers — Suitable for those looking for reasonable accommodation that includes breakfast.
Road trippers — Convenient for travelers using a car due to easy highway access.
Ratings by Booking Site
Overall 7.8/10 · 4 sites · Based on 1,139 reviews
Guest Reviews
4 booking sites · 1,139 reviews
Frequently Mentioned
Expedia
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Family
Booking.com
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Other
Trip.com
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Couple
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FAQ
Guests frequently praise the breakfast for its variety and quality. The menu changes daily, which contributes to high satisfaction.
While many find the rooms clean, some reviews mention issues with humidity or mildew odors due to the aging of the facilities.
The staff is overwhelmingly praised for being friendly and proactive. Service satisfaction is consistently high.
The hotel is located near the highway, making it very convenient for travelers using a car.
Several reviews mention that the facilities are somewhat aged and could benefit from renovations or updates.