Hotel Analysis
Based on 3 sites · 1,094 reviews
Located in Andover, this hotel serves as a practical choice for both business and leisure travelers. Many guests appreciate the breakfast service and the friendly, responsive nature of the staff.
However, there are recurring concerns regarding facility maintenance. Guests have frequently noted issues such as the pool being out of service, elevator malfunctions, and signs of wear and tear in room furniture, along with occasional cleanliness issues.
As the hotel appears to be undergoing renovations, guests may experience disruptions in common areas or limited access to certain amenities. It is advisable to verify the current status of facilities before booking.
Strengths
Breakfast is frequently praised for being good and varied
Staff are noted for being friendly and responsive
Good to Know
Frequent complaints about the pool being closed or under maintenance
Reports of worn-out furniture and cleanliness issues in rooms
Instances of facility neglect such as broken elevators
Recommended For
Budget-conscious travelers — Suitable for those who prioritize breakfast service and helpful staff.
Ratings by Booking Site
Overall 7.5/10 · 3 sites · Based on 1,094 reviews
Guest Reviews
3 booking sites · 1,094 reviews
Frequently Mentioned
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Expedia
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Solo
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FAQ
It generally receives positive feedback for its variety and taste. However, some guests have noted that items are not always replenished promptly.
Recent reviews indicate that the pool is frequently closed for maintenance or unavailable. It is recommended to contact the hotel directly before your stay.
Opinions on cleanliness vary. While some guests are satisfied, others have pointed out worn-out furniture and issues with room maintenance.
Guests frequently praise the staff for being friendly and helpful in resolving issues, leading to high satisfaction in terms of service.
The hotel appears to be undergoing renovations, which may cause some inconvenience in hallways or access to certain facilities.