Hotel Analysis
Based on 4 sites · 1,687 reviews
Located in Hagerstown, this hotel offers excellent highway access, making it a convenient stop for travelers or those visiting nearby outlets and malls. Guests consistently express high satisfaction with the cleanliness of the rooms and the well-maintained modern facilities.
The breakfast service receives frequent praise. Guests appreciate the variety of options, the fact that hot food is kept at the right temperature, and the popular cinnamon rolls that are a hit with children. The professionalism and friendliness of the staff are also highlighted as key strengths.
However, some guests have pointed out minor issues, such as inconsistent front desk service, limited parking, and occasional maintenance concerns like condensation from air conditioning units. Overall, the consensus is that the hotel offers good value and a safe environment for a comfortable stay.
Strengths
Rooms are consistently described as very clean and well-maintained.
The breakfast buffet offers a good variety and keeps hot food at proper temperatures.
Convenient location near the highway makes it ideal for travelers.
Staff members are frequently praised for being friendly and professional.
Good to Know
Some guests reported unfriendly service from certain staff members.
Parking space can be limited and inconvenient.
Occasional maintenance issues, such as condensation from air conditioning units, have been noted.
Recommended For
Families — The breakfast service is excellent with kid-friendly options, making it a hit with families.
Business and Transit Travelers — The prime location near the highway makes it perfect for those on the road.
Ratings by Booking Site
Overall 8.6/10 · 4 sites · Based on 1,687 reviews
Guest Reviews
4 booking sites · 1,687 reviews
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FAQ
Yes, it is located near the I-81 highway, making it very convenient for travelers passing through.
Guests highly rate the breakfast for its variety, warm food, and popular items like cinnamon rolls.
Most guests consistently report that the rooms are very clean and well-maintained.
Some guests have noted that parking space can be limited, so it's something to keep in mind.
Yes, with a well-stocked breakfast and amenities like a pool, it is a family-friendly environment.