Hotel Analysis
Based on 4 sites · 2,673 reviews
Located in Hamburg near Scranton, NY, this hotel offers clean and modern accommodations. Guests consistently praise the staff for their friendliness and attentive service. Small gestures, such as warm soup and cookies provided at check-in, leave a positive first impression on travelers.
Rooms are generally described as clean and spacious, with frequent compliments regarding the comfort of the bedding. The breakfast selection is also well-regarded for its variety and quality. Its proximity to the highway makes it a convenient choice for travelers on the move.
However, some guests have reported issues with heating systems or noise from floors above. Additionally, some travelers noted that the beds are quite high, which may be a consideration for those with limited mobility.
Strengths
Staff are exceptionally friendly and attentive
Rooms and common areas are consistently clean
Bedding and mattresses are comfortable for a good night's sleep
Breakfast offers a good variety and is highly rated
Good to Know
Some reports of heating systems not functioning properly
Noise from footsteps or showers in rooms above can be heard
Beds are quite high, which may be inconvenient for some guests
Recommended For
Families — Spacious, clean rooms and a high-quality breakfast make it a great choice for families.
Road Trippers — Its proximity to the highway makes it a convenient stopover for travelers on the road.
Ratings by Booking Site
Overall 8.9/10 · 4 sites · Based on 2,673 reviews
Guest Reviews
4 booking sites · 2,673 reviews
Frequently Mentioned
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express Hotel & Suites Hamburg By IHG has received a rating of 7.1/10 from 9 guests.