Hotel Analysis
Based on 4 sites · 1,181 reviews
This is a 2.5-star hotel located near the Kansas City Sports Complex. While travelers often choose it for its proximity to major stadiums, the overall guest experience frequently falls short of expectations.
Across multiple booking platforms, reviews consistently highlight significant facility aging. Common complaints include 'musty odors in rooms and hallways,' 'dirty carpets,' and 'poor condition of wallpaper and furniture.' Furthermore, many guests report issues with cleanliness, non-operational swimming pools, and a lack of fitness equipment, indicating a lack of proper maintenance.
While some guests mention comfortable bedding or the convenient location, there is a strong consensus regarding the need for improvements in facility maintenance and service quality. It may not be suitable for travelers expecting the standard of service associated with the brand.
Strengths
Convenient location for those visiting nearby stadiums and sports venues
Some guests found the bedding and pillows to be comfortable
Good to Know
Frequent reports of musty or cigarette odors in rooms and hallways
Consistent complaints regarding overall facility aging and poor cleanliness
Issues with non-operational swimming pools and poorly maintained fitness facilities
Recommended For
Stadium visitors — Only recommended if proximity to the stadium is the absolute priority
Ratings by Booking Site
Overall 7.3/10 · 4 sites · Based on 1,181 reviews
Nearby
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FAQ
It is located within driving distance of major stadiums, offering good accessibility for event attendees.
There are numerous reports regarding facility aging and cleanliness issues, so please consider this before booking.
The hotel has a pet policy, but it is limited to one pet per room and may involve additional fees, so please check in advance.
Reviews for breakfast are mixed, with some guests noting limited options or issues with replenishment.
Some guests have reported that the pool was closed or fitness equipment was lacking due to maintenance issues; checking ahead is recommended.