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Based on 2 sites · 857 reviews
Located in London, Kentucky, the Holiday Inn Express Hotel & Suites offers convenient access for travelers near the highway. Guests frequently highlight the prime location and the variety of nearby dining options as key advantages.
While many guests appreciate the spacious and clean rooms, there are recurring mentions of aging facilities. Specifically, several reviews point out that the bathroom fixtures and tiles are in need of updates.
Breakfast service receives mixed feedback. While some enjoy the cinnamon rolls, many guests note a lack of variety and issues with food temperature, suggesting a need for improved quality control. Addressing maintenance and service details would significantly enhance the guest experience.
Excellent accessibility right off the highway for travelers
Convenient location surrounded by various dining options
Spacious rooms with generally good cleanliness
Aging facilities, particularly in bathrooms with worn tiles and fixtures
Complaints regarding limited breakfast variety and poor food temperature
Occasional inconsistencies in room cleaning and amenity replenishment
Road trippers — Optimal location near the highway for a quick stopover
Families — Free stay policy for children and spacious room layouts
Overall 7.2/10 · 2 sites · Based on 857 reviews
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express Hotel & Suites London By IHG has received a rating of 6.7/10 from 5 guests.
