Hotel Analysis
Based on 3 sites · 538 reviews
Located in Mattoon, this hotel offers convenient access to nearby restaurants and shops. Guests often highlight the favorable location and the comfort of the beds as positive aspects.
However, numerous reviews consistently point out the aging state of the facilities. Complaints regarding maintenance and hygiene are frequent, including reports of musty odors in rooms, stained carpets, and malfunctioning TVs or bathroom fixtures.
There is also significant dissatisfaction regarding the management of amenities such as the pool and hot tub. Many guests report that these facilities are either closed or poorly maintained, and the quality and variety of breakfast have also received negative feedback.
Strengths
Convenient location near restaurants and shops
Beds generally considered comfortable
Good to Know
Musty odors in rooms and stained carpets
Aging facilities and frequent equipment malfunctions
Poorly maintained pool and hot tub
Recommended For
Location-focused travelers — Suitable if proximity to local amenities is a priority.
Ratings by Booking Site
Overall 7.6/10 · 3 sites · Based on 538 reviews
Guest Reviews
3 booking sites · 538 reviews
Frequently Mentioned
Booking.com
·
Other
Trip.com
·
Other
Nearby
Google MapsLoading map...
FAQ
Many guests appreciate its convenient location near local restaurants and shops.
There are numerous reviews expressing dissatisfaction with cleanliness, such as stained carpets and odors.
Many guests report that these facilities are often closed or poorly maintained.
Negative feedback regarding the quality and variety of the breakfast is frequently mentioned.
Many guests point out that the facilities are dated and prone to equipment malfunctions.