Hotel Analysis
Based on 4 sites · 1,106 reviews
Located in Pasco, Washington, this hotel offers a reliable choice for both business and leisure travelers. Guests consistently highlight the 'immaculate rooms' and 'friendly, professional staff' as the standout features. The breakfast service, in particular, receives high praise, with many guests expressing a strong desire to return.
On-site amenities like the indoor pool and hot tub are well-regarded by families. The hotel's proximity to key locations such as the HAPO Center adds to its convenience. Overall, it is a space where clean, straightforward accommodations meet warm, attentive service.
However, some guests have noted noise from footsteps in rooms above or the HVAC unit. Additionally, a few reviews mention that the bathroom vanity lighting can be a bit dim, which is worth noting when planning your stay.
Strengths
Rooms are consistently described as very clean and well-maintained
Friendly and professional front desk staff are frequently praised
High satisfaction with the quality of the breakfast service
Indoor pool and hot tub facilities are well-maintained
Good to Know
Some guests reported noise from footsteps above or HVAC units
Bathroom vanity lighting is noted as being too dim for tasks like makeup
Occasional feedback regarding the chemical balance or maintenance of the hot tub
Recommended For
Families — Well-equipped with an indoor pool and hot tub that children enjoy
Business Travelers — Conveniently located near the HAPO Center with excellent breakfast service
Ratings by Booking Site
Overall 9.3/10 · 4 sites · Based on 1,106 reviews
Guest Reviews
4 booking sites · 1,106 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express Hotel & Suites Pasco-TriCities By IHG has received a rating of 8.8/10 from 3 guests.