Hotel Analysis
Based on 4 sites · 3,443 reviews
This 2.5-star Express hotel is located on the Santa Cruz coast. Guest reviews frequently praise the clean and spacious rooms.
Reviews across booking sites repeatedly mention friendly staff and tasty breakfast. The pancake maker is a hit with kids, and the underground parking is convenient. Proximity to the highway and beach makes travel easy.
However, some complaints note paid parking and noise from ongoing renovations. Beds are too soft for some, and shower curtains are cloth.
It's a solid choice for family trips or short business stays.
Strengths
Rooms are clean and spacious, repeated across multiple sites
Staff are friendly and helpful in many reviews
Breakfast is tasty with fun pancake maker mentions
Convenient underground parking and proximity to highway and beach
Good to Know
Parking fees of $15-20 complained about in several reviews
Noise from renovations or AC mentioned
Beds too soft and uncomfortable for some
Recommended For
Families — Pancake maker popular with kids and clean rooms repeatedly mentioned
Couples — Convenient location near beach and downtown
Business travelers — Good highway access and convenient underground parking
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 3,443 reviews
Guest Reviews
4 booking sites · 3,443 reviews
Frequently Mentioned
Expedia
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Family
Trip.com
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Family
Booking.com
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Couple
Agoda
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Couple
Trip.com
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Business
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express Hotel & Suites Santa Cruz By IHG has received a rating of 7.8/10 from 78 guests.