Hotel Analysis
Based on 4 sites · 1,422 reviews
Located in East Texarkana, this hotel offers a convenient location within walking distance of the Arkansas Convention Center and Big Dam Waterpark. It promotes a variety of sports and amenities for both business and leisure travelers.
However, guest reviews are dominated by concerns regarding facility aging. Many guests have pointed out poor cleanliness, stained carpets, and damaged furniture, suggesting an urgent need for maintenance. Recurring issues include unpleasant odors in rooms, weak water pressure, and lack of hot water, which are fundamental service failures.
While some guests appreciate the friendliness of the staff, many note that the overall maintenance does not meet expectations. Since there can be a significant gap between the advertised information and the actual stay, travelers sensitive to facility conditions should exercise caution.
Strengths
Convenient location near the Arkansas Convention Center and waterpark
Friendly and helpful attitude of some staff members
Some positive feedback regarding the breakfast service
Good to Know
Poor room cleanliness and stained carpets
Low water pressure and lack of hot water
Facility aging and unpleasant odors
Damaged furniture and lack of maintenance in some rooms
Recommended For
Location-focused travelers — Suitable for those who prioritize accessibility to major facilities like the convention center and waterpark.
Ratings by Booking Site
Overall 7.3/10 · 4 sites · Based on 1,422 reviews
Guest Reviews
4 booking sites · 1,422 reviews
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FAQ
Yes, it is conveniently located within about a 5-minute walk from the Arkansas Convention Center.
Many guests have expressed concerns regarding room cleanliness, stained carpets, and the overall maintenance of furniture.
There is an indoor pool and spa, though some guests have reported that the maintenance of these areas is poor.
Reviews for breakfast are mixed. While some guests enjoy it, others have pointed out a lack of variety or issues with food preparation.
Yes, there are several shops including Walmart nearby, making it convenient for shopping and daily needs.