Holiday Inn Express Richmond By IHG - Real Guest Reviews & Booking Info

  • ✓ Ratings from 3 booking sites
  • ✓ 3-Star Accommodation in Richmond
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Richmond Holiday Inn Express Richmond By IHG 3-Star Accommodation room
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Richmond · Accommodation ·

Holiday Inn Express Richmond By IHG - Richmond 3-Star Accommodation

8.4/10
Expedia 8.4 · Trip.com 8.4 · Agoda 7.9
Check-in 15:00 | Check-out 11:00

Hotel Analysis

Based on 3 sites · 1,355 reviews

Located in Richmond, this hotel offers a modern design and comfortable rooms. Guests generally leave positive reviews regarding the friendly staff and the spaciousness of the rooms. It is frequently noted as a convenient stop for road trips, with many guests praising the comfortable bedding for a restful stay.

Strengths

Staff are consistently praised for being friendly and responsive

Rooms are spacious and comfortable for relaxation

Many guests report high-quality bedding that ensures a good night's sleep

Good to Know

Some reports of inconsistent room cleaning or debris left behind

Occasional instances of room cancellations due to overbooking

Swimming pool may be unavailable due to maintenance

Recommended For

Road Trippers — High satisfaction with the location for overnight stops and comfortable bedding

Families — Frequent visits from families due to spacious room layouts and friendly service

Check best prices for this hotel $107부터 / 1박 · ★7.9

Ratings by Booking Site

Overall 8.4/10 · 3 sites · Based on 1,372 reviews

Guest Reviews

3 booking sites · 1,372 reviews

Frequently Mentioned

Friendly staff Spacious room Cleanliness issues Overbooking
10.0 · Expedia · Couple
+ The staff greeted us like old friends and the room was impressively spacious.
2.0 · Trip.com · Family
- My room was canceled right before check-in due to overbooking, leaving us stranded.
6.0 · Expedia · Business
- Disappointed to find used water bottles and food wrappers under the furniture.
See All 1,372 Reviews
Expedia 802 Agoda 470 Trip.com 100

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FAQ

There have been reports from some guests about bookings being canceled due to overbooking. It is recommended to confirm your reservation status shortly before arrival.

While most guests find the rooms clean, there are some reports of debris being found under furniture or in corners.

The pool may be unavailable due to maintenance. It is advised to contact the hotel directly to check its operational status before booking.

Yes, the hotel is popular with families due to its spacious rooms and child-friendly stay policies, though cleanliness can be inconsistent.

Most guests are highly satisfied with the friendly and responsive service provided by the staff.

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