Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 By IHG - Mount Pleasant (SC) 2-Star Accommodation

However, service consistency remains a concern. Multiple reviews mention unfriendly or indifferent front desk staff, which significantly impacts the guest experience.

Room maintenance is another point of contention. While many find the rooms clean, others report issues with housekeeping or worn-out mattresses and pillows. Some guests have also noted noise from the HVAC systems.

Overall, while the location and breakfast are strong points, the quality of service and room maintenance can vary, so guests should manage their expectations accordingly.