Hotel Analysis
Based on 4 sites · 2,192 reviews
Located in Mount Pleasant, this hotel offers convenient access to downtown Charleston and nearby beaches. Guests frequently praise the variety and quality of the breakfast service, and many highlight the spaciousness and comfort of the rooms.
However, service consistency remains a concern. Multiple reviews mention unfriendly or indifferent front desk staff, which significantly impacts the guest experience.
Room maintenance is another point of contention. While many find the rooms clean, others report issues with housekeeping or worn-out mattresses and pillows. Some guests have also noted noise from the HVAC systems.
Overall, while the location and breakfast are strong points, the quality of service and room maintenance can vary, so guests should manage their expectations accordingly.
Strengths
The breakfast service is highly rated for its variety and quality
Convenient location for accessing downtown Charleston and nearby beaches
Rooms are spacious and comfortable for a pleasant stay
Good to Know
Frequent reports of unfriendly or indifferent front desk staff
Some guests noted issues with cleanliness or worn-out bedding
Noise from the HVAC system can be disruptive
Recommended For
Families — Spacious rooms and breakfast service are well-regarded by family travelers
Sightseers — Convenient location near downtown Charleston and major attractions
Ratings by Booking Site
Overall 8.7/10 · 4 sites · Based on 2,192 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express & Suites Charleston NE Mt Pleasant US17 By IHG has received a rating of 8.2/10 from 26 guests.