Hotel Analysis
Based on 4 sites · 1,569 reviews
Located in Hillside, this hotel is suitable for travelers prioritizing airport accessibility and nearby amenities. The proximity to dining options like IHOP and convenient airport access are frequently highlighted as key advantages.
However, guest feedback regarding room cleanliness and facility maintenance is mixed. While some guests appreciate the comfort of renovated rooms, others consistently report issues with cleaning standards, aging furniture, and noise disturbances.
Service experiences also vary significantly, with conflicting reports on staff responsiveness. While it may serve as a functional choice for short-term stays, travelers expecting meticulous service or pristine conditions should weigh these factors carefully.
Strengths
Convenient location near restaurants like IHOP and various shops
Good accessibility to the airport, ideal for travelers on the move
Some renovated rooms are noted for being clean and comfortable
Good to Know
Inconsistent room cleanliness and maintenance issues reported
Frequent complaints regarding street and hallway noise
Reports of unprofessional or unresponsive front desk staff
Recommended For
Airport Travelers — The proximity to O'Hare Airport makes it convenient for travelers needing a short stay before or after flights.
Budget-Conscious Travelers — With plenty of nearby amenities, it is a practical choice for those looking to save on dining and travel time.
Ratings by Booking Site
Overall 7.1/10 · 4 sites · Based on 1,569 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area By IHG has received a rating of 7.6/10 from 29 guests.