Hotel Analysis
Based on 3 sites · 1,052 reviews
Located at the intersection of I-95 and I-20 in Florence, South Carolina, this 2.5-star hotel serves as a convenient stopover for travelers on long journeys. Guests frequently highlight the exceptional friendliness and professionalism of the staff.
Commonly praised aspects include the variety and quality of the breakfast, as well as the 24/7 fresh coffee service. The hotel's location is also a major plus, with numerous restaurants and shopping options nearby.
However, some guests have noted issues regarding room cleanliness, aging furniture, and the need for updates to the pool area. Minor concerns about room amenities and towel quality have also been mentioned.
Overall, the hotel is well-regarded for its accessibility and service, making it a solid choice for business travelers and families passing through the Florence area.
Strengths
Staff are frequently praised for being friendly and attentive
Breakfast offers a wide variety of options and is highly rated
Conveniently located near the highway, making it an ideal stopover
The 24/7 fresh coffee service is a appreciated amenity
Good to Know
Some guests reported issues with room cleanliness
Feedback suggests furniture is aging and the pool needs updates
Minor complaints regarding the quality of amenities like towels
Recommended For
Long-distance travelers — Located at a highway intersection, it is perfect for a convenient stopover.
Families — The variety of breakfast options and friendly service make it suitable for family trips.
Ratings by Booking Site
Overall 8.8/10 · 2 sites · Based on 1,052 reviews
Guest Reviews
2 booking sites · 1,052 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr has received a rating of 9.3/10 from 15 guests.