Hotel Analysis
Based on 4 sites · 1,494 reviews
A 3-star hotel near Madison's American Center. Guest reviews frequently mention the staff's friendliness and room cleanliness.
Reviews across booking sites repeatedly praise 'helpful and friendly staff.' Rooms are described as clean with comfortable beds, and the location near highways and dining is convenient for business travelers. Breakfast is tasty with good service.
However, complaints about outdated facilities persist. Hallway carpets are loose and dirty, AC or heater noise, lack of hot water in showers are noted in several reviews. Pool closures and maintenance issues are also mentioned.
Suitable for business trips or family stays.
Strengths
Reviews across sites repeatedly note friendly and helpful staff
Many say rooms are clean with comfortable beds
Location near highway and dining convenient for business travelers
Breakfast tasty with good service mentioned often
Good to Know
Hallway and room carpets loose and dirty complaints repeat
Several reviews on loud AC or heater noise
Shower lacks hot water or weak pressure noted
Recommended For
Business travelers — Convenient transport and helpful staff in many reviews
Families — Spacious rooms, kids stay free, positive pool feedback
Business groups — Good location, easy use of restaurant and bar for gatherings
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 1,506 reviews
Guest Reviews
4 booking sites · 1,506 reviews
Frequently Mentioned
Expedia
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Family
Expedia
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Business
Trip.com
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Business traveler
Booking.com
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Family
Trip.com
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Business traveler
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Madison at The American Center By IHG has received a rating of 8.2/10 from 495 guests.