Hotel Analysis
Based on 4 sites · 1,180 reviews
Located along the Columbia River in Richland, this 3.5-star hotel is highly regarded for its prime riverside location and easy access to walking trails. Guests frequently mention the convenience of strolling along the river and visiting nearby shops and restaurants.
However, the hotel's age is a recurring theme in reviews. Many guests report issues related to the property's condition, such as musty odors, stained carpets, and noisy HVAC systems. Additionally, some guests express frustration regarding the paid breakfast policy and occasional inconsistencies in service quality.
Overall, while the location and scenery are clear highlights, the property's maintenance and service consistency receive mixed feedback. It is advisable to check room conditions upon arrival.
Strengths
Excellent riverside location with easy access to walking trails
Rooms are generally spacious and comfortable
Staff are consistently described as friendly and accommodating
Good to Know
Complaints regarding aging facilities, such as musty odors and stained carpets
Reports of noisy heating and cooling systems
Issues with paid breakfast policies and service inconsistencies
Recommended For
Nature lovers — The hotel is situated right next to the Columbia River trails and parks.
Pet owners — Some rooms feature courtyard patios, which guests find convenient for traveling with dogs.
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 1,180 reviews
Guest Reviews
4 booking sites · 1,180 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Richland on the River By IHG has received a rating of 7.8/10 from 13 guests.