Hotel Analysis
Based on 5 sites · 1,327 reviews
Located in Aurora, IL, Homewood Suites by Hilton Aurora Naperville offers spacious rooms with kitchen facilities, making it suitable for extended stays or families. The pond view and outdoor patio area are frequently highlighted as relaxing spots by guests.
However, there are recurring mentions regarding facility maintenance. Some guests have reported issues with broken appliances, cleanliness, and the inconsistent operation of the pool and hot tub. Opinions on housekeeping service and staff interactions are also mixed.
Overall, while the location and room size are positive, potential guests should consider the reported aging facilities and maintenance issues. It is better suited for those who plan to utilize the in-room amenities rather than expecting a luxury experience.
Strengths
Spacious rooms with full kitchen facilities are convenient for families
The pond view and outdoor patio area provide a relaxing atmosphere
Excellent location with easy access to the surrounding area
Good to Know
Recurring reports of broken in-room appliances and poor facility maintenance
Frequent complaints about the pool and hot tub being out of service or poorly maintained
Inconsistent housekeeping services and occasional cleanliness issues
Recommended For
Families — Spacious rooms and kitchen facilities make it suitable for traveling with children
Extended-stay guests — Well-equipped with amenities like refrigerators and microwaves for daily living
Ratings by Booking Site
Overall 8.5/10 · 4 sites · Based on 1,002 reviews
Guest Reviews
4 booking sites · 1,002 reviews
Frequently Mentioned
Expedia
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Couple
Booking.com
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Family
Trip.com
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Other
Nearby
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FAQ
Yes, the hotel is popular with families due to its spacious rooms and full kitchen facilities. However, some guests have noted aging facilities, so it's worth considering.
While the hotel has these facilities, there are recurring guest reports about them being out of service or poorly maintained.
Yes, all rooms are equipped with kitchen facilities including a refrigerator, microwave, and dishwasher, making it easy to prepare simple meals.
Yes, the hotel is pet-friendly and allows up to two pets per room.
The hotel features a garden with a pond, which is a great spot for a relaxing walk.