Hotel Analysis
Based on 4 sites · 601 reviews
Located in the Hilliard area of Columbus, this hotel offers suites with kitchen facilities, making it a suitable choice for long-term stays or family travelers. It features basic amenities such as an indoor pool and a fitness center, which are convenient for maintaining a routine while traveling.
However, guest reviews consistently point to significant aging of the facilities. Frequent mentions of worn-out carpets, outdated furniture, and inconsistent room maintenance are common. There are also recurring complaints regarding the quality of breakfast and the reliability of housekeeping services.
Feedback on staff service is polarized. While some guests praise helpful and kind staff members, others report unprofessional behavior, issues with reservation management, and security concerns. This property is better suited for travelers who prioritize location over modern facility standards.
Strengths
Suites with full kitchens are convenient for long-term or family stays
Heated indoor pool is frequently cited as a positive feature for winter
Some staff members are praised for being helpful and professional
Good to Know
Significant aging of facilities including carpets and furniture
Complaints regarding room cleanliness and hygiene maintenance
Reports of unprofessional staff behavior and reservation management issues
Recommended For
Family travelers — Suite layouts with kitchens and pet-friendly policies are well-suited for families
Long-term business travelers — In-room kitchen facilities provide convenience and cost-efficiency for extended stays
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 601 reviews
Guest Reviews
4 booking sites · 601 reviews
Frequently Mentioned
Booking.com
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Family
Expedia
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Couple
Trip.com
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Business
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FAQ
Yes, all rooms are equipped with kitchen facilities, allowing for simple meal preparation. This is particularly useful for long-term guests.
The heated indoor pool is operational year-round. It is one of the facilities that guests frequently appreciate during the winter months.
Yes, the hotel is pet-friendly. Up to two pets are allowed per room, but it is recommended to confirm details when booking.
Reviews regarding breakfast are mixed. While some guests find it fresh and enjoyable, others have expressed disappointment with the variety and quality.
There are consistent mentions from guests regarding the aging of facilities, such as carpets and furniture. It is recommended to check recent reviews before booking.