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Hotel Analysis
Based on 2 sites · 263 reviews
A 3-star small hotel in the heart of Hanoi's Old Quarter. Guests frequently mention the prime location allowing easy walking access to the night market and Hoan Kiem Lake.
Reviews across sites repeatedly praise the staff's friendliness, especially manager Strong who helps with travel plans and cares attentively. Good soundproofing keeps external noise low, and hot showers and AC work well. The 1st-floor spa is decent value.
Some complaints about cleanliness persist: dusty rooms, opened amenities, outdated furniture and socket issues differing from photos. Narrow corridors and low ceilings feel cramped.
Ideal for urban explorers who value location and staff service.
Strengths
Central Old Quarter location walkable to night market and lake
Staff especially manager friendly and helpful with travel
Good soundproofing keeps external noise low
Hot showers and AC work properly
1st-floor spa decent value
Good to Know
Rooms dusty and poor cleanliness
Outdated facilities differ from photos with socket/door issues
Narrow corridors and low ceilings feel cramped
Recommended For
Urban explorers — Central Old Quarter location repeatedly praised for easy sightseeing
Couples·Groups — Many reviews note friendly staff and good soundproofing
Budget travelers — Satisfied with value for location and basics
Ratings by Booking Site
Overall 7.9/10 · 1 sites · Based on 263 reviews
Guest Reviews
1 booking sites · 263 reviews
Frequently Mentioned
Agoda
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Group
Agoda
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Group
Agoda
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Couple
Agoda
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Couple
Trip.com
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Family
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FAQ
What are the check-in/check-out times at Hortensia Flower?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hortensia Flower has received a rating of 7.9/10 from 257 guests.