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Hotel Analysis
Based on 4 sites · 4,513 reviews
Budget hotel in central Johor Bahru. Guests frequently praise its walkable distance to CIQ border, JB City Square, and KOMTAR mall.
Reviews across sites highlight friendly staff and smooth check-in. Rooms are clean with comfy beds, and floor dispensers provide free water. Easy access to nearby eateries and shops is a common plus.
However, road noise and poor soundproofing are recurring complaints. Some mention sink clogs, shower issues, wall or sheet stains, and cash deposit hassles.
Suits short-stay border crossers or business travelers to Singapore.
Strengths
Walkable to CIQ border, JB City Square, KOMTAR—convenient location praised often
Friendly staff and smooth check-in/out repeatedly mentioned
Clean rooms, comfy beds, floor water dispensers noted
Nearby eateries and shops make it good for short stays
Good to Know
Road and motorbike noise, poor soundproofing in multiple reviews
Sink clogs, shower issues, wall/sheet stains cleanliness complaints
Cash 100RM deposit and keycard loss fees seen as inconvenient
Recommended For
Singapore border crossers — Near CIQ and bus/train stations—high satisfaction in transit reviews
Business travelers — Close to city offices and malls, good AC/WiFi praised
Couples short stays — Compact but clean rooms, nearby dining convenience repeated
Ratings by Booking Site
Overall 8.0/10 · 3 sites · Based on 4,511 reviews
Guest Reviews
3 booking sites · 4,511 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Solo
Trip.com
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Family
Expedia
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Couple
Agoda
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Group
추천 영상
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FAQ
What are the check-in/check-out times at Hotel CIQ @ Jalan Trus?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel CIQ @ Jalan Trus has received a rating of 8.0/10 from 4,089 guests.