Tokyo Hotel Gracery Shinjuku - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 4-Star Hotel in Tokyo
Tokyo Hotel Gracery Shinjuku 4-Star Hotel room
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Hotel Gracery Shinjuku - Tokyo 4-Star Hotel

8.7
Tokyo
Hotel
Wheelchair Accessible Free Parking Public Transit (180m) City Center Location Currency Exchange Free Wi-Fi (All Rooms) 나이트 라이프

Analysis

Key Strengths

Excellent Location

Heart of Shinjuku, easy access to public transportation and amenities

Friendly and English-proficient Staff

No communication issues for foreign guests

Clean Rooms and Facilities

Generally well-maintained and clean

Spacious and Separate Bathroom

Provides a comfortable user experience

Points to Note

Room Size

Small even by Japanese standards, limited luggage storage space may be an issue

Window Size and Openability

Some rooms have small or non-opening windows, which can feel stuffy

Room Cleaning Frequency

Cleaning is done every three days unless special requests are made

Recommended For

Tourists visiting the Shinjuku area Convenient for travel and accessing surrounding facilities Those looking for a 4 Offers good value for money People who prioritize clean and convenient bathroom spaces

Categories

Good

Pricing

  • Average price of 632,985 KRW (approx. $436 USD) per night, similar to the average for 4-star hotels
  • Competitively priced among 4-star hotels in Tokyo
  • Price fluctuates depending on check-in date
Excellent

Location/Transportation

  • Very convenient central Shinjuku location within walking distance of subway stations
  • Numerous restaurants, cafes, and convenience stores located nearby
  • Ideal location for exploring nightlife and shopping
Limited

Staycation Facilities

  • Offers a private swimming pool and relaxation space
  • Limited information available for other facilities, making detailed evaluation difficult
  • Staycation experience through in-hotel facilities is restricted
Good

Accessibility

  • Convenient elevator access
  • Room size is typical for Japan, but can be cramped with a lot of luggage
  • Easy communication due to the presence of multilingual staff
Good

Review Summary

  • Strengths: Excellent location, friendly staff, clean rooms
  • Weaknesses: Very small room size, small windows can feel stuffy
  • Recommended for: Visitors on short trips to Tokyo, travelers who prioritize location

Rating Details

8.7 Excellent 27,943개 리뷰

Hotel Gracery Shinjuku, a 4-star hotel located a 5-minute walk from Shinjuku Station. Boasts a convenient location and friendly, English-speaking staff. Close to Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. Note that room sizes can be a bit small. Ideal for travelers prioritizing Shinjuku sightseeing and accessibility.

Ratings by Trip Type

BEST
8.8
Couple
11,483
8.8
Solo
4,044
8.8
Family
1,632
8.8
Group
3,006
8.7
Teen
1,827
8.6
Biz
1,100

Detailed Ratings

Location BEST 9.2
Cleanliness 8.9
Service 8.9
Facilities 8.5
Room Comfort 8.5
Value for Money 8.4

Score Distribution

9+ Exceptional
52% (11,767)
8-9 Excellent
30% (6,668)
7-8 Very Good
9% (2,084)
6-7 Good
6% (1,242)
Below 6
3% (704)

Guest Reviews

8.8 Reviewer 1 2025.07
+ Excellent location • Clean room
Uncomfortably small room • Very narrow window
9.6 Reviewer 2 2019.01
+ Free double room upgrade • Friendly and attentive staff • Clean and pretty room
Window that cannot be opened
9.2 Reviewer 3 2025.10
+ Very friendly staff • Spacious bathroom by Japanese standards • Convenient first-floor convenience store
Slightly hard bed • Concern about noise from outside the building
8.5 Reviewer 4 2019.04
+ Spacious bathroom • Clean bathroom
Small room • Insufficient cleaning information
10.0 Reviewer 5 2025.10
+ Convenient hotel location • Friendly English-speaking staff • Excellent bathroom facilities
Room size slightly small

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times for Hotel Gracery Shinjuku?

Check-in is generally from 3:00 PM and check-out is until 11:00 AM. Located in the heart of Tokyo, it offers convenient access to major tourist attractions. It is recommended to inquire directly when booking for exact times.

What amenities are provided?

Amenities include free Wi-Fi (in all rooms), daily housekeeping service, convenient public transportation access, and Hachiko. Detailed facility information can be found on the booking page.

What is the cancellation policy?

Cancellation policies vary depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Seibu-Shinjuku Station (Train) (approx. 3 minutes on foot, 0.2 km) and Shinjuku-Nishiguchi Station (Subway) (approx. 5 minutes on foot, 0.3 km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include the Tokyo Metropolitan Government Building (1.1 km), Shinjuku Gyoen National Garden (1.3 km), Meiji Jingu Shrine (2.1 km), Shibuya Crossing (4.0 km), and Tokyo Tower (5.7 km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest review score?

It has received a rating of 8.7/10 from 10 guests. It is highly rated. For detailed reviews, please refer to the actual guest reviews section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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