Hotel Analysis
Based on 4 sites · 2,357 reviews
Located in Gurnee, Illinois, this hotel boasts a convenient location near major attractions like Six Flags Great America, making it a practical choice for families. The lobby and public areas have been recently renovated, offering a clean and modern atmosphere that leaves a positive first impression.
Frequent positive feedback highlights the friendly and helpful service provided by the staff, as well as the pleasant ambiance of the lobby. Many guests appreciate the hotel's proximity to local tourist spots, which makes getting around very easy.
On the other hand, there are consistent concerns regarding room conditions. Some guests note that rooms not yet renovated feel outdated, with recurring mentions of maintenance issues such as plumbing, cleanliness, and sound insulation. The limited variety of the breakfast is also frequently noted as an area for improvement.
Overall, while the location and service are well-regarded, the room condition can significantly impact the stay. It is recommended to check the status of room renovations when booking.
Strengths
Many guests praise the staff for being very friendly and professional
The lobby and public areas are well-maintained and clean
Excellent accessibility to major tourist attractions and shopping malls
Good to Know
Some rooms are outdated and in need of renovation
There are reports of plumbing issues and cleanliness falling short of expectations
Feedback suggests a lack of variety in breakfast options and poor value for money
Recommended For
Families — Conveniently located near major theme parks, making it a practical base for families
Sightseers — An ideal hub for visiting the main attractions in the Gurnee area
Ratings by Booking Site
Overall 7.7/10 · 4 sites · Based on 2,357 reviews
Guest Reviews
4 booking sites · 2,357 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Gurnee has received a rating of 8.0/10 from 18 guests.