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Hotel Analysis
Based on 3 sites · 5,681 reviews
A traditional 5-star hotel in Akasaka, Tokyo. Guests frequently rave about the 'beautiful Japanese garden' in reviews. Strolling the garden provides great enjoyment during the stay.
Reviews across booking sites repeatedly praise 'spacious and clean rooms' and 'attentive, friendly staff service'. Meals or cafe time with garden views leave strong impressions, and business travelers find the bed and bathroom layout comfortable. Shopping and restaurants inside the hotel make it convenient without going out.
Some reviews mention cleaning delays, noise, or extra fees for pool and spa as drawbacks. Breakfast has good views but mixed menu feedback.
Suits couples, families, and business travelers seeking traditional service and a relaxed atmosphere.
Strengths
Many reviews praise the beautiful Japanese garden perfect for strolling
Rooms are spacious, clean, with comfortable bedding and amenities repeated in reviews
Staff are friendly and provide attentive service commonly mentioned
Convenient on-site restaurants and shopping noted in reviews
Location near subway makes travel easy per reviews
Good to Know
Some complaints about delayed or incomplete room cleaning
Extra fees for pool, spa, and some breakfast options
Mentions of noise from other guests or room assignment issues
Recommended For
Couples — Many couple reviews highlight romantic garden views and spacious rooms
Families — Families note spacious rooms and garden walks comfortable with kids
Business travelers — Attentive service and location praised for business convenience
Solo travelers — Traditional service and comfort suit solo stays well
Ratings by Booking Site
Overall 8.9/10 · 3 sites · Based on 5,681 reviews
Guest Reviews
3 booking sites · 5,681 reviews
Frequently Mentioned
Expedia
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Couple
Agoda
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Business
Agoda
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Group
Trip.com
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Family
Expedia
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Solo
추천 영상
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FAQ
What are the check-in/check-out times at Hotel New Otani Tokyo The Main?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Hotel New Otani Tokyo The Main has received a rating of 8.7/10 from 4,085 guests.